What Next?

As you can see from the previous post on this blog, it's been a couple of months of silence. We haven't been still though. We knew there were design changes in v11 that we were waiting for and that shipped on December 20th so we took the opportunity in November and December to do some... Continue Reading →

Helpful and Tracking Icons

Working on mobile phone presents a particular challenge in that we don't have room to convey in words all the options so we need to use clear icons that are understandable. In the mobile discussion template we are introducing two new concepts, those of "helpful" and "tracking" Helpful is a flag on a document where... Continue Reading →

Seeking and Finding

One of the things we want to look at making more effective, especially on mobile devices, is getting you to the information you want as quickly as possible each time. To achieve that we need to understand how you work currently. At the bottom of this blog is a link to a 2 minute, 10... Continue Reading →

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